Questions? We've Got You.

You can order online when checkout is available, or call/text us directly at 904-206-7342 for support, product availability, pickup, delivery, and ordering help.

Yes — browse the menu, add items to your cart, and check out securely. Online checkout is processed through Shopify secure checkout when available.

Yes. Call or text us at 904-206-7342 and we'll confirm availability and details directly.

Absolutely. Place an order ahead and pick it up at our popup. Because Paradise Sips operates as a popup, the pickup location may vary — please call or text 904-206-7342 before pickup so we can confirm where we are that day.

Yes. For larger orders or events, message us so we can confirm quantities and freshness.

Paradise Sips is a popup business, so our location varies based on markets, events, and availability. Follow us on Instagram and Facebook to see where we’ll be next. If you are picking up an order, please call or text 904-206-7342 before heading out to confirm the current pickup location.

Pickup location may vary because Paradise Sips operates as a popup. Please call or text 904-206-7342 before pickup so we can confirm where we are that day.

We may appear at Riverside Arts Market and other local popup events around Jacksonville. Follow us on Instagram and Facebook for our latest location updates.

Yes, we offer local delivery within 50 miles of Jacksonville.

Within 50 miles of Jacksonville. Distance and schedule may affect timing.

Orders of $50 or more qualify for free local delivery. Orders under $50 may include a small delivery fee.

Same-day or next-day delivery may be available when ordered by 2PM, depending on availability and schedule.

Fresh coconut juice, sugarcane juice, tropical smoothies, and seasonal specialty drinks.

Our exotic selection rotates seasonally — dragon fruit, lychee, longan, rambutan, mango, passion fruit, and more, depending on the season.

No. Availability varies by season and supply. Reach out to check what's fresh this week.

Yes. Prices may vary by season, supply, and product.

Many of our drinks and fruit boxes are vegan-friendly. Ingredients can vary by recipe — ask us if you need to confirm.

Many items are naturally gluten-free, but ingredients may vary. Contact us before ordering if you have a sensitivity.

We offer organic options when available. We do not claim certified organic status across all products.

Online checkout is processed through Shopify secure checkout, which supports major cards and common digital wallets. At the market, payment options may vary.

Yes. Online checkout is processed through Shopify's secure payment system when available.

Yes. Swing by our popup and we'll take care of you. Call or text first to confirm where we are that day.

Because our products are fresh and perishable, refund or cancellation requests must be made within 24 hours of purchase or before the order is prepared, whichever comes first. Once an order is prepared, delivered, picked up, or partially consumed, refunds may be limited. If there is an issue with your order, contact us as soon as possible at 904-206-7342. See our Terms for full details.

Contact us as soon as possible at 904-206-7342. Cancellation and refund requests must be made within 24 hours of purchase or before the order is prepared, whichever comes first.

Yes. Visit our Wholesale page to submit an inquiry.

Restaurants, juice bars, cafes, retail shops, caterers, event vendors, offices, and community events.

Yes — depending on product, season, and quantity. Reach out for a custom quote.

Yes. We offer bulk drink and fruit orders for events with advance notice.

Submit the wholesale inquiry form and we'll follow up with availability and pricing.

Through our Contact page form, by call or text at 904-206-7342, or by email.

We aim to respond within 1–2 business days. Market-day inquiries may take a little longer.

We'll reach out to suggest the freshest in-season alternative or adjust your order.