1. Introduction
Paradise Sips ("we", "us", "our") respects your privacy. This policy explains what information we collect and how we use it when you visit our website, contact us, or place an order.
2. Information We Collect
- Name, email, and phone number
- Order details, including items and quantities
- Delivery or pickup information
- Contact / message form submissions
- Newsletter signup information (if you subscribe)
- Payment and order information processed through Shopify
- Basic website usage data if analytics tools are installed
3. How We Use Information
- To process and fulfill orders
- To respond to messages and inquiries
- To arrange pickup or delivery
- To send order updates
- To send promotions or newsletter content, if you've subscribed
- To improve our website and services
- To help prevent fraud and security issues
4. Shopify Checkout
Online checkout and payment may be processed through Shopify. Shopify may collect and process payment and order details under its own privacy and security policies.
5. Email Marketing
If we send newsletters or promotions, you may unsubscribe at any time using the link in our emails or by contacting us.
6. Cookies and Analytics
Our website may use basic cookies or analytics tools to understand traffic and improve the experience. You can control cookies in your browser settings.
7. Information Sharing
We do not sell your personal information. We may share limited information with:
- Shopify and payment processors
- Delivery or fulfillment helpers
- Website hosting, email, or form tools
- Authorities if required for legal compliance
8. Data Security
We take reasonable steps to protect your information. No online system is 100% secure, but we work to keep customer data safe.
9. Data Retention
We keep your information as long as needed for orders, customer support, business records, or to meet legal requirements.
10. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
11. Your Choices
- Contact us to update or remove your information
- Unsubscribe from marketing emails at any time
- Adjust cookie controls in your browser
12. Contact
Questions about this policy? Call or text us at 904-206-7342.
13. Last Updated
Last updated: [Insert Date]